Canon CarePAK Plus Is Back And It's Free

Canon USA has reintroduced the CarePAK Plus service. Most recent Canon DSLRs as well as the new EOS R, and 13 lenses are covered. CarePAK offers 13 months free accidental damage protection and up to two Canon Maintenance Services.

Canon CarePAK includes :

• Protection against Accidental Damage
• Coverage  from Normal Wear and Tear
• Free two-way shipping (NEW)
• $0 Deductible
• Camera Maintenance and Sensor Cleanings (NEW)
• Transferable
• Priority Service

Canon CarePAK is free with every eligible camera purchased between October 21, 2018 and January 5, 2019. Valid only for purchases from Canon USA. More information on Canon USA’s page.

Canon USA Expands CarePak Plus and CarePak Pro Programs

MELVILLE, N.Y., May 30, 2018 – Canon U.S.A. Inc., a leader in digital imaging solutions, today announced the expansion of its CarePAK PRO and CarePAK PLUS service and support offerings for imaging professionals. The current CarePAK PRO program, which now includes accidental damage protection, has been restructured to meet the needs of the professional cinema, house of worship, and in-house corporate video production industries, among other professional video markets, and now covers Cinema EOS Cameras, Cinema Lenses, and Professional Camcorders. Additionally, the popular CarePAK PLUS plan, which currently includes professional SLR camera systems among other consumer products, has been expanded to cover Canon imagePROGRAF PRO-1000, PIXMA PRO-100, and PIXMA PRO-10 professional inkjet printers.

“Providing yet another solution to our customers, the CarePAK program expansion allows us to extend our services to more of Canon’s professional customers, implementing a worry-free ownership experience to help visual story-tellers focus and bring forth their creative visions,” said Kazuto Ogawa, president and COO, Canon U.S.A., Inc.

With CarePAK, customers can feel confident that their investment is covered by Canon’s world-class service and support. In addition to accidental damage protection from drops, spills, power surges, and other unforeseen events, CarePAK PLUS and CarePAK PRO provide normal wear and tear coverage for hardware and include Image Recovery*, designed to retrieve lost or corrupted images or videos from cameras, camcorders and printers with a memory card slot (only for use with a removable memory card).

Additional CarePAK benefits include: 

• Priority service for fast, reliable repairs and minimal downtime
• Service and support direct from Canon using only genuine Canon parts
• $0 deductible for any repair or replacement
• Free shipping to and from Canon for all service and repairs
• Dedicated phone and email support at 1-833-CAREPAK (1-833-227-3725) and carepakpro@cits.canon.com or carepakplus@cits.canon.com
• Ability to transfer the plans during the coverage period to a new owner

Under a CarePAK plan, a damaged product will be repaired to good working condition or replaced with the same or an equivalent product, a feature that is unique to Canon and currently not available from other providers. CarePAK PRO and CarePAK PLUS will be available for Canon Cinema Cameras, Cinema Lenses, Professional Camcorders, and Professional Inkjet Printers beginning June 1 and can be purchased at the time of product purchase, or for up to 90 days thereafter.

For more information, please visit usa.canon.com/carepak. For those in attendance at this year’s Cine Gear Expo, stop by the Canon booth (number 12) to learn more about Canon’s service and support offerings, including CarePAK PRO.

CarePAK PLUS Eligible Items : 

• EOS-1D X Mark II
• EOS 5D Mark III
• EOS 5D Mark IV
• EOS 5Ds
• EOS 5DS R
• EOS 6D Mark II
• EOS 6D
• EOS 7D Mark II
• EOS 80D
• EOS 77D
• EF 16-35mm f/2.8L II USM
• EF 16-35mm f/2.8L III USM
• EF 17-40mm f/4L USM
• EF 24-70mm f/2.8L II USM
• EF 50mm f/1.2L USM
• EF 70-200mm f/2.8L IS II USM
• EF 85mm f/1.2L II USM
• EF 85mm f/1.4L IS USM
• EF 100mm f/2.8L Macro IS USM
• EF 100-400mm f/4.5-5.6L IS II USM

Canon USA CarePAK PLUS Helps You Recover Precious Images & Videos

MELVILLE, N.Y., August 24, 2017 – To provide that extra layer of security consumers are looking for when capturing or printing life’s treasured moments, Canon U.S.A. Inc., a leader in digital imaging solutions, announced that the Canon CarePAK PLUS accidental damage protection plan will now include Image Recovery for all consumer-level Canon printers with a memory card slot. Already included with CarePAK PLUS for Canon cameras and camcorders, Image Recovery is designed to help retrieve lost or corrupted images or video files that might otherwise be gone forever.

Image Recovery is a newly added benefit of the Canon CarePAK PLUS plan, which also offers protection for hardware from accidental damage such as drops, spills, power surges and more. Additionally, CarePAK PLUS covers normal product wear and tear beyond the standard warranty period. With Canon CarePAK PLUS, a damaged product will be repaired, or replaced with an equivalent product.

“Canon U.S.A. is committed to providing the robust support for a worry-free ownership experience. We want our customers to know that we are here for them by providing extensive solutions – even for the unexpected,” said Yuichi Ishizuka, president and COO, Canon U.S.A., Inc. “The newly expanded Canon CarePAK PLUS coverage gives our customers even more reason to feel confident in choosing Canon.”

With Canon CarePAK PLUS, customers will enjoy service provided exclusively by Canon, which no other full-coverage service plan for Canon consumer-level cameras, camcorders or printers can offer. Coverage includes genuine Canon factory service using genuine Canon parts, rapid repair processing, and 100 percent U.S.-based tech support that is never outsourced.

The additional value Canon CarePAK PLUS gives customers peace of mind, thus allowing them to focus on enjoying their Canon product with confidence. For additional details about Canon CarePAK PLUS, please visit : usa.canon.com/carepak-plus

Canon CarePAK PLUS Now Includes Data Recovery

From Canon USA : 

Canon U.S.A., Inc., is excited to announce the addition of Data Recovery to Canon CarePAK PLUS! The cost-effective and easy-to-use CarePAK PLUS accidental coverage plan provides up to four years of service and support from the date of purchase for Canon products including cameras, binoculars, camcorders, printers, and projectors.

Now, with every purchase of a CarePAK PLUS plan for cameras and camcorders that utilize a removable memory card, Data Recovery is also included – designed to retrieve irreplaceable images or videos otherwise lost or corrupted. And, as always, all CarePAK PLUS plans offer protection from accidental damage as well as additional hardware coverage for excessive wear and tear.

The addition of Data Recovery to CarePAK PLUS provides Canon customers with a unique coverage plan not available from other providers. With CarePAK PLUS, Canon customers also enjoy service performed by Canon factory technicians using only genuine Canon parts, which no other service plan can offer.

The additional value of Canon CarePAK PLUS provides peace of mind, so life can go right on being picture-perfect. You can find additional details about Canon CarePAK PLUS here.

CarePAK PLUS Benefits Include 

• Protection from Accidental Damage
• Additional Hardware Coverage
• Data Recovery
• Priority Service and Free Returns
• Service & Support Directly from Canon
• $0 Deductible
• Transferable

Eligible Canon Products Include :

• EOS-1D X Mark II Body
• EOS-1D X Body
• EOS 5D Mark IV Body
• EOS 5Ds Body
• EOS 5DS R Body
• EOS 5D Mark III Body
• EOS 6D Body
• EOS 7D Mark II Body
• EF 16-35mm f/2.8L III USM
• EF 16-35mm f/2.8L II USM
• EF 17-40mm f/4L USM
• EF 24-70mm f/2.8L II USM
• EF 70-200mm f/2.8L IS II USM
• EF 100-400mm f/4.5-5.6L IS II USM
• EF 50mm f/1.2L USM
• EF 85mm f/1.2L II USM
• EF 100mm f/2.8L Macro IS USM