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Showing posts with label C300 Mk II skipped frame issue. Show all posts
Showing posts with label C300 Mk II skipped frame issue. Show all posts

Friday, July 1, 2016

Canon Cinema EOS C300 Mark II $11,999 / C100 Mark II $3,999




Canon EOS Cinema C100 Mark II camcorder


Canon announced the C300 Mk II in April of 2015. The C300 Mk II camcorder is a professional camcorder with 4K video capability. Below are two comprehensive video look of the camera. The list price is $15,999 but now one can buy the camera for $11,999, a $4,000 discount. The EOS Cinema C100 Mark II is now selling for $3,999, a $1,500 discount from the list price of $5,499. Check with your Canon dealer and save. 

Larry Thorpe, Senior Fellow from the Professional Engineering & Solutions Division of Canon USA, has put out a series of detailed white papers on the EOS C300 Mk II. It will be most useful for those planning to buy or use this camcorder in the very near future. Click on the papers below to down them in PDF format.


The new camera is intended to significantly extend the overall image performance of HD beyond that of the C300 while further supporting the alternative 2K cinema format. A 15-stop dynamic range is provided by a new photodiode design that simultaneously lowers the noise floor while elevating the saturation level – offering excellent HDR functionality and much more.


The new C300 Mark II camcorder offers significantly elevated video performance and expanded operational capabilities. Unlike its predecessor, the C300 Mark II offers a choice of 2K or HD. Most important, it greatly extends on-board recording capabilities by deploying a new codec based upon the more advanced MPEG-4 H.264 Advanced Video Coding (AVC) compression algorithm.


From the extraordinary diversity of productions done with a large body of C300 camcorders around the globe for the ensuing four years a great deal of commentary and suggestions based upon those shooting experiences were gathered, the new EOS C300 Mark II embodies many of these suggestions while also incorporating innovative enhancements to both imaging and recording capabilities. On-set systemization has been greatly enhanced by a coordinated design with a new on-set 4K reference display.


A 4K lens must anticipated a wide range of productions – including theatrical motion pictures, major television dramas and episodics, commercials, and a diverse range of non-entertainment origination. So what are the performance parameters that collectively define 4K optical performance? The following paper will enumerate these parameters and discuss user expectations.


The newer generation of Cinema EOS lenses came from multiple optical design resources within Canon, such as our EF Lens and Broadcast Lens designs.


A design goal with the Cinema zoom lenses was to achieve an overall optical performance that would equate with the best of contemporary prime lenses over their respective focal lengths. Learn more about how these Cinema zoom lenses maintain their sharpness in a close-up or while zoomed out.


The new generation of Canon Cinema lenses paid high attention to optimizing color reproduction of the lens-camera system, such as how it reproduces skin tones of various ethnicities.


The advent of 4K cinema brings about changes to cameras, lenses, post-production and the home viewing experience. Explore each implication in-depth and see what this digital image format offers.


More of a handy reference PDF than a technical White Paper, this practical guide offers straightforward tips, how-to, and best practices for preparing the EOS C300 for shooting.




Monday, February 22, 2016

Canon C300 Mark II Meets EBU HD and UHD Classification


Canon C300 Mark II camcorder

Canon EOS C300 Mark II meets EBU HD and UHD classification

United Kingdom, Republic of Ireland, 18th February 2016 – Canon today announces that the EOS C300 Mark II digital cinema camera has been independently tested in accordance with European Broadcast Union (EBU) recommendations for both HD and UHD content acquisition¹. The report recognises image capture of up to 15 stops of dynamic range using Canon Log2 and qualifies the EOS C300 Mark II for R.118 Tier 1 in HD and Tier 2 in UHD².

The new gamma Canon Log2 has been designed specifically for the C300 Mark II’s new 8.85MP Super 35mm CMOS sensor. Having access to this high dynamic range gives users the creative freedom to produce more compelling visuals. Combined with the EOS C300 Mark II’s built-in noise reduction functionality, filmmakers have the ability to shoot almost anywhere, capturing low-noise footage in many challenging shooting scenarios.

The EBU exists to serve 73 broadcasters across 56 countries in understanding which technology is best suited to certain tasks. The UK’s Digital Production Partnership (DPP) broadcasters use these recommendations to ensure their content meets a minimum threshold. This is especially important when a compressed image needs to survive editing, grading, encoding and transmission before it reaches audiences in its final pictures.

“Testing our cameras using the European Broadcast Union’s methodology is a very important step for us,” said Austin Freshwater, Director, Professional Imaging at Canon UK. “With the EOS C300 Mark II, we aimed to design a camera that lets both filmmakers and broadcast producers realise their creative vision. It’s because of this commitment that the EOS C300 Mark II offers users the very best image quality and we’re incredibly pleased that these test results back that up.”

The EOS C300 Mark II follows Canon’s XC10 video camera that also qualifies for R.118 Tier 1 HD as tested in September last year. Alongside this, the EOS C300 Mark II joins several of Canon’s high-end professional broadcast cameras that meet the criteria defined by the EBU, including its predecessor the Canon EOS C300, the Canon XF305 and the Canon EOS-1D C.

To download the full report please visit : https://tech.ebu.ch/docs/tech/tech3335_s18.pdf

For more information on the Canon EOS C300 Mark II please visit : http://www.canon.co.uk/for_home/product_finder/digital_cinema/cinema_eos_cameras/eos_c300_mark_ii/

¹ EBU Tech 3335: Methods of measuring the imaging performance of television cameras for the purposes of characterisation and setting (http://tech.ebu.ch/docs/tech/tech3335.pdf)
² EBU Recommendation R.118: Tiering of High Definition Cameras (http://tech.ebu.ch/docs/r/r118.pdf)

Thursday, November 19, 2015

Lens Mount Updates Available for EOS C300 Mark II Camera


Canon EOS C300 Mark II 4K camcorder

The following notice is from Canon Professional Network, Europe concerning the C300 Mark II 4K camcorder. Last month, there was an issue with some cameras experiencing skipped frames. The matter is being looked into by Canon.

Owners and purchasers of the Canon EOS C300 Mark II camcorder can now benefit from a new lens mount service option which offers the capability to change the 4K Digital Cinema Camera’s original EF mount to EF Mount with Cinema Lock or to a PL mount and back again.

The Lens Mount Replacement service can be booked in at the Canon Regional Competence Centres (RCC) in France, Germany, Italy, Sweden or the UK. Alternatively, the PL lens mount and SHIM kit are also available for direct sale.

Canon has also revealed that from early 2016 a PL mount version of the C300 Mark II will be available to purchase in all EMEA territories. Up until now the camera has only been available in an EF mount but by January 2016 customers can choose whether to purchase an EF mount or a PL mount version. The upcoming PL mount version of the camera will provide support for all of Canon’s PL mount Cinema lenses and other industry-standard PL lenses (Cooke/i not supported), thus allowing for even greater shooting possibilities.

HOW TO ARRANGE A LENS MOUNT REPLACEMENT OR PURCHASE SPARE PARTS

From November 16, 2015, owners will have the option to either send their EOS C300 Mark II to an RCC (either directly or via a local Canon Authorised Service Provider) in order to perform the Lens Mount Service or to purchase a PL Lens Mount and/or SHIM kit directly for self-installation or installation by an RCC.

If choosing to send the camera to a Canon RCC, the following service options will be available:

Mount Replacement Service

If you choose to purchase a PL Lens Mount directly, or would like to revert the camera back to the original EF mount from a previous mount change, the RCCs will be able perform the mount replacement using your purchased or original Lens Mount.

Mount Replacement Service & Mount

Depending on your requirements, the applicable RCC will supply & install either an EF Mount with Cinema Lock Lens Mount or a PL Lens Mount.

Mount Replacement Service & Mount & Shim Kit

Depending on your requirements, the applicable RCC will supply & install either an EF Mount with Cinema Lock Lens Mount or a PL Lens Mount. A SHIM kit will also be supplied for self-installation.
To book in a camera for a Lens Mount Service or to enquire about purchasing a PL mount or SHIM kit directly (including spare part pricing information), please contact the relevant RCC by e-mail. Details of the correct RCC to contact, depending on where you are located, are listed below:

Canon RCC France

For customers in France, Belgium and Luxembourg. Please email cps.services@cf.canon.fr.

Canon RCC Germany

For customers based in Germany, Austria, the Czech Republic, Hungary, the Netherlands, Poland, Portugal, Slovakia, Spain and Switzerland. Please email cps.services@canon.de.

Canon RCC Italy

For customers based in Italy, Bulgaria, Croatia, Cyprus, Greece, Malta, Romania and Slovenia. Please email rccit.cps.service@canon-europe.com.

Canon RCC Sweden

For customers based in Sweden, Denmark, Estonia, Finland, Iceland, Latvia, Lithuania and Norway. Please email cps.support@canon.se.

Canon RCC UK

For customers based in the UK and Ireland. Please email cci_servicecentre@cuk.canon.co.uk.
Owners whose country is not mentioned above will be unable to take advantage of the Lens Mount Replacement Services. An option to purchase the Spare Parts directly, however, is available. Please contact a local Canon Video Service Centre for more information.

All Lens Mount Upgrade Services will be available at a fixed price and invoices will be issued in the local currency of the RCC that performs the service. The price, excluding VAT, for each service are outlined below:

Service Type

Mount Replacement Service - €450, £330, SEK 4220

Mount Replacement Service & Mount

This service does not include SHIM parts - €1200, £880, SEK 11245

Mount Replacement Service & Mount & Shim Kit

This service just includes the supply of SHIM parts, they will not be fitted - €1350, £990, SEK 12650

Please note : the prices quoted above may be subject to change and exclude VAT and inbound shipping. The prices are inclusive of outbound shipment & Cash On Delivery Surcharges (if applicable).


EOS C300 MARK II WHITE PAPERS NOW AVAILABLE

Users and potential users of the EOS C300 Mark II can also now discover much more about the capabilities of the camera thanks to three, new downloadable white papers written by Larry Thorpe (Senior Fellow, Imaging Technologies & Communications Group, Professional Engineering & Solutions Division, Canon USA). The white papers are titled ‘Image Performance Enhancements in the EOS C300 Mark II’, ‘Extended Recording Capabilities in the EOS C300 Mark II’ and ‘Ergonomic and Operational Enhancements to the EOS C300 Mark II’.

If you want to find out more and download these and other white papers just click here to visit the Canon USA Digital Learning Centre (DLC) or click the links on right hand side of this page to download the specific EOS C300 Mark II white papers. The Canon USA DLC also offers additional, downloadable white papers on the Canon Cinema EOS System via the link above.

Thursday, October 15, 2015

Canon Addresses CinemaEOS C300 Mk II Skipped Frame Issue


Canon CinemaEOS C300 Mark II camcorder


Canon is addressing the issue regarding the phenomenon of Skipped Frames in footage recorded in Slow Motion on some EOS C300 Mark II Cinema Cameras. For a Canon USA White Paper on this camcorder, click here.

Thank you for using Canon products. We have become aware that there may be cases of skipped frames in footage recorded in slow motion on the EOS C300 Mark II Digital Cinema Camera. Customer support for this phenomenon is described below.

We would like to offer our sincere apologies to users for the inconvenience caused by this phenomenon. Going forward, we will spare no effort in our quality management to make sure our customers can use our products with confidence.

Phenomenon

Except as provided below, footage recorded in slow motion in Slow & Fast Motion Recording Mode, in 4K and 2K/HD, and at all frame rates, may have skipped frames.

This phenomenon does not occur for slow motion recording at the following settings: 2K/HD recording at 59.94P & 50.00P frame rates.

Affected Product

EOS C300 Mark II Digital Cinema Camera. Cameras with firmware version 1.0.0.1.00 are affected.

The camera’s firmware version can be checked from [System Setup] on the menu.

Press the MENU button, then select [System Setup] > [Firmware] > [Camera].

Support

We are planning to release new firmware that incorporates a fix for this phenomenon in early November.

Once the new firmware is ready, we will make an announcement on our website. If you wish to use the slow motion recording function before that time, please contact the Canon Service Center.

This information is for residents of the United States and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region.

If you have not already done so, please register your Canon C300 Mark II Digital Cinema Camera. By registering, we will be able to notify you via email about future service upgrades.