My readers know I am The Wildlife Ho-tographer utilizing Canon equipment for almost 30 years. Over the decades I have used almost every film and digital EOS camera and EF lens in Bird , Wildlife and Travel photography. You can follow my travels on Facebook and Twitter, see my equipment bag and works on MichaelDanielHo.com
As a general rule, I always own the cameras and lenses in my equipment bag but have access to other gear on an as needed basis. I purchase the equipment new as they are announced but also buy high quality refurbished gear for backup. For those who are hesitant in buying used or refurbished equipment, read my earlier post on this topic.
In a recent interview with Jason Fligman, Director of Service Operations at Canon, he gave the following answers :
"When items are returned to Canon, primarily through customer stock balance returns, they are inspected by Canon Virginia (CVI) – Technology Center and if they meet specific criteria, directed into our refurbishing operations.
Canon products returned to Canon USA, and judged by Canon to be eligible for refurbishing, undergo a rigorous refurbishment process. Our trained Canon technicians perform comprehensive quality assurance inspections, replacing any needed components with genuine Canon parts.
Before being offered for sale by Canon USA, the refurbished product is subjected to a comprehensive technical evaluation, which includes functional testing and assessments against quality control standards by Canon USA’s trained technical staff. Refurbished products are then packaged with the appropriate manuals, cables, and accessories. All refurbished products are backed by our standard 1-Year limited warranty."